Contact us
Every email below reaches a real person on the 11978853 CANADA INC. team. We do not use offshore call centers and we do not auto-respond with a chatbot.
Mailing address
11978853 CANADA INC.
225 Walmer Road, Toronto, ON M5R 3P7, Canada
Direct contact channels
General support
support@agenticsellar.comProduct questions, onboarding help, billing, and access issues for active and prospective customers.
Typical response time: 1 business day
Privacy and data requests
privacy@agenticsellar.comData access, deletion, and portability requests. Privacy Notice questions. GDPR, CCPA, and PIPEDA-related requests.
Typical response time: 30 days (regulatory)
Security
security@agenticsellar.comResponsible-disclosure reports, suspected vulnerabilities, and incident reports. PGP available on request.
Typical response time: 1 business day for acknowledgement
Amazon policy / Solution Provider
support@agenticsellar.comAmazon Solution Provider Agreement and Acceptable Use Policy questions, role usage clarifications, and Amazon audit requests.
Typical response time: 2 business days
Prefer the dashboard? Sign in and use the in-app help — every account has a feedback widget that creates a ticket routed to the right team.